SPF PRIVATE CLIENTS

COMPLAINTS

SPF Private Clients aims to provide you with the best service possible. If a problem arises, we have an internal procedure to investigate and resolve complaints quickly and fairly. In such circumstances, please write to:

Stephen Clarke
Compliance & Operations Director
SPF Private Clients Ltd
33 Gracechurch Street
London
EC3V 0BT

Or email scclarke@spf.co.uk or telephone 020 7330 8500.

If your complaint involves a regulated mortgage, an investment product or general insurance, unresolved complaints can be referred to the Financial Ombudsman Service (“FOS”) .

Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk