We work hard across SPF Private Clients (SPF) to meet the specific needs of our clients. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • Change colours, contrast levels and fonts using browser tools
  • Zoom in up to 300% without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software, and listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver); installing additional software is required.

How accessible is this website?

Some parts of this website are not fully accessible:

Most of our PDFs are not fully accessible (PDF documents are treated as images in the standard PDF reader, making any information inaccessible to someone who can’t see the screen. Adobe has made available resources to convert simple PDF files, but these resources have only sometimes been successful).

These responsibilities include:

  • Raising awareness and promoting a culture of accessibility at SPF.
  • Making recommendations for improving digital accessibility and ensuring these are done where possible.
  • Gathering data and information around the accessibility experiences of members and staff.
  • Offering support to members and staff who need accessibility expertise.
  • Making content easier to read and navigate.

Tell us about an accessibility problem

We are always looking for ways to improve the website. Don’t hesitate to contact us to report an accessibility problem not listed on this page. We’ll respond to your request within three working days.

Technical information about this website's accessibility

To help us make the SPF website a positive experience for everyone, we’ve used the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Organisations set their standards at level AA because it is achievable and meaningful without being too disruptive to a website’s design and development process.

How to contact us

email info@spf.co.uk

call +44 (0)333 222 6688

How we tested this website

We last tested this website on 15 May 2023.

The tests carried out included:

  • Formal design review of page and component designs.
  • Manual exploratory testing.
  • Visual issues inspection.
  • Keyboard testing.
  • HTML, CSS and ARIA mark-up inspection against the Web Content Accessibility Guidelines version 2.1 AA standard.

We tested:

  • Our main website platform functionality.
  • Twenty web pages across a representative sample of templates and essential information we publish,
  • Content outside the scope of the accessibility regulations.

Third-party content

The accessibility regulations do not require us to fix third-party content. This might include newsletters, guides, factsheets or documents we publish from licensees.

Reporting and enforcement

To report an accessibility issue not listed on this page, or if you find our website accessibility levels insufficient, don’t hesitate to contact us.

The Equality and Human Rights Commission (EHRC) enforces accessibility regulations. If you’re unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared on 15 May 2023.